Privacy Policy

Welcome to Miniroads.com. We are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains our practices when you visit or use our website for cab bookings and tour packages.

By using our website, you agree to this Privacy Policy. If you do not agree, please do not use our services.

We minimize the collection of personal information. To provide a seamless booking experience, we collect only the necessary details:

• Booking Details: Name, Email, Phone Number, and Pickup/Drop Locations.
• Travel History: Records of your previous bookings for your convenience.

Specifically, we do NOT store:

• Raw payment or credit card information (processed securely via Razorpay)
• Precise real-time GPS background tracking when the app is closed

We use Google Analytics to understand general usage patterns and improve our platform. Google Analytics collects anonymized, aggregated data such as:

• Pages visited and time spent on each page
• General geographic region (country/city level)
• Device type (desktop, mobile, tablet) and browser version

This data is processed by Google in accordance with their privacy policies. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Our website uses minimal cookies for essential functionality and performance:

• Analytics Cookies: To distinguish users and understand site traffic.
• Essential Cookies: Required for secure login sessions and booking state management.

We do not use intrusive advertising or cross-site tracking cookies. You can manage cookies through your browser settings.

We do not sell or rent your personal information to third parties. We only share data with:

• Service Providers: Like Google Analytics for traffic data or Razorpay for secure payments.
• Travel Partners: Assigned drivers receive only the necessary contact info (Name, Phone) to fulfill your booking.
• Legal Authorities: Only when strictly required by Indian law.

Our website may contain links to external sites (e.g., hotel partner maps). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

We implement rigorous security measures to protect your data. All communication is served over HTTPS with SSL/TLS encryption to ensure your booking information remains private and secure.

Our platform is intended for users who are at least 18 years old. We do not knowingly collect information from children. If we become aware of any such data, we will take immediate steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our technology or legal requirements. Continued use after changes constitutes your acceptance of the updated policy.

For any questions or concerns regarding your privacy:

Miniroads
Email: [email protected]
Phone: +91 7302193159
Website: miniroads.com/contact